shipping policy

Standard (US): $6.95 - Arrives 3–5 business days after it
ships (order by 12:00 PM CT)

Second Business Day: $20.00 - Arrives 2–3 business days
after it ships (order by 12:00 PM CT)

Next Business Day: $30.00 - Arrives 1–2 business days after
it ships (order by 12:00 PM CT)

Free Standard Shipping on orders over $99 (continental U.S. only — APOs excluded).

Orders placed after 12 PM CT on Friday will start processing
on Monday.

- We don’t offer weekend or holiday deliveries at this time.

- Special delivery requests may incur extra charges.

- Shipping times aren’t guaranteed (especially for
personalized items or certain destinations).

- Second Day and Next Day shipping aren’t available for P.O.
Boxes.

Orders to Canada are charged based on weight.

- All other international orders ship via DHL. Rates vary by
destination.

- DHL can’t deliver to P.O. Boxes — use a street address!

- Customs fees, taxes, and duties are the customer’s
responsibility. Check with your local customs office if needed.

We ship with tracking and delivery confirmation. If your tracking shows the package as delivered but you haven’t received it, contact the carrier first:

- FedEx Claims: https://www.fedex.com/en-us/customer-support/claims.html

- DHL Claims: https://www.dhl.com/global-en/home/customer-service.html

Allow 1–4 business days for tracking to update. Reach out if it’s delayed beyond the expected delivery window.

Mistakes happen! Contact us ASAP if you spot an error right after ordering. We’ll try to fix it, but can’t guarantee changes once an order is placed.

Add Route Package Protection at checkout to cover lost, stolen, or damaged packages — including shipping costs and taxes

(Note: Route doesn’t cover customs or duty fees.)

Learn more here: https://help.route.com/hc/en-us